Returns & Exchanges Policy

At SwitchKeys, we want to ensure your setup is perfect; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure all electronic components and peripherals remain in their original packaging with all seals intact.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return.

  • 2.
    Package Your Gear

    Securely pack the items in their original manufacturer packaging, including all cables, manuals, and accessories provided.

  • 3.
    Ship It Back

    Affix the prepaid shipping label sent to your email and drop the package off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.